Now for the Nitty Gritty!
Below you will find the Terms & Conditions that you will need to agree to
when you book services with The Wildflower Studio.
Don't panic, the T&C's below are standard across the wedding industry and
if you have any concerns please get in touch to discuss.
♥︎ Estimate/Quote valid for 30 days only after this time Estimate/Quote will be re-issued
♥︎ All flowers and foliage subject to availability and may be substituted
♥︎ Substitution will be at florist discretion and will be advised to client
♥︎ Final flower selections are made by the florist
♥︎ The Wildflower Studio takes no responsibility for the quality and condition of bouquets or arrangements once they have left the premises
♥︎ It is the responsibility of the client, once bouquets and arrangements have left The Wildflower Studio premises to ensure that bouquets or arrangements are adequately stored in a cool place with a water source until use
♥︎ Prices may change due to seasonal availability/quality and will be advised to client in advance
♥︎ In the event that there is an increase in the prices of specific flowers to be used for your wedding/event you will be given the option to have flowers substituted, a reduction in the amount of blooms to be used or you may prefer to pay the price increase.
♥︎ Payment of deposit means you have agreed to all Terms & Conditions and you will be required to sign a 'Wedding or Event Agreement' to confirm acknowledgement of Terms & Conditions
♥︎ Deposit is non-refundable
♥︎ Payment by cash or direct deposit only
♥︎ No refund of deposit if wedding is cancelled for any reason within 30 days of wedding/event date where the client opts to not proceed with the wedding or event
♥︎ No refund applies if once booked the wedding/event date is transferred to a date already booked for another client wedding
♥︎ No refund applies if client changes their mind and no longer wishes to use the services of The Wildflower Studio
♥︎ In the event that the wedding/event is postponed, the new wedding/event date must be within 6 months of the original date
♥︎ Changes to Estimate once deposit has been paid are charged at $50 per alteration per revision
♥︎ Consultations must be booked in advance and are online only
♥︎ An initial consultation of 20 minutes is included in package prices
♥︎ Extra consultations are charged at $50 per half hour
♥︎ Changes to Estimate/Quote attracts an extra charge to cover cost of time re-issuing Estimate/Quote
♥︎ No changes/alterations to be made within 30 days of wedding date
♥︎ Final payment is due 30 days before wedding date
♥︎ Inspiration Board/Colour Palette is the intellectual property of The Wildflower Studio and may not be used by another party including Bride or other florist
♥︎ Communication is by phone or email Mon – Fri between the hours of 9am and 4pm
♥︎ Please allow between 3 to 5 days for reply to phone calls and emails
♥︎ No communication will be entered into via any form of Social Media
♥︎ Copies of your original wedding photos to be supplied. These may appear on social media with credit given to the Bride & Groom (if agreed), Photographer and other wedding vendors whose services or products may appear in the photos